Tuesday, August 28, 2012

How To Choose A Telephone System For Your Business

by Administrator 27. August 2012 12:45

With telephones being the major form of internal as well as external communication at the workplace, making the right choice of a phone system for your business is an important decision. As a business owner, you need to take into consideration the current needs of your business, as well as the probability of future expansion while choosing a telephone system. It is advisable to shortlist vendors and options of telephone systems, and take your time to review all your options, and if possible even test a few, before finally deciding in which one to invest.

VoIP, short for Voice Over Internet Protocol is a godsend for small and medium business enterprises, and is emerging as the choice of communication among most contemporary businesses. As the name suggests, VoIP calling makes use of the internet, which means that you can stay in touch using your office number, no matter where in the world you are. Some of the major advantages of VoIP for business calls are-

  • You can make free calls after paying for your mobile data plan, since calls made on VoIP are routed over the internet. This is opposed to traditional PTSN phone systems, where time literally is money.
  • VoIP is especially advantageous for businesses that involve a lot of remote work, since it allows you to contact employees on their notebook PCs and other computer devices. With hot-desking and flexible working hours becoming the norm in most companies, it is important to have a way to keep in touch outside the brick and mortar setting of your office.?
  • If your business involves making a lot of international or long-distance calls, VoIP can result in substantial cost efficiency, by lowering your telephone bills. Research shows that you can save 40% on local calls, and up to 90% on international calls using VoIP.
  • VoIP also offers several useful additional features like call conferencing, call transfer, retrieving voice mails, presence technology, unified communication etc., which can help to boost both employee efficiency, as well as customer satisfaction.
  • By opting for a hosted VoIP telephone system, you can save a lot of time and money in the initial investment, as well as troubleshooting and future expansion. Your VoIP provider will be able to manage all aspects of your telephone system over the internet.
  • If your business bills clients directly for time spent on the phone, VoIP can make it easier to monitor call time.

We at Folkerson Communications LTD provide you with state-of-the-art business phone systems at affordable price. For more information on our various solutions and products call us at Austin: (512) 977-0055, Temple: (254) 742-0064, Killeen: (254) 698-0016 and Waco: (254) 662-2255.

Business Phone Systems Austin - Phone System Waco

Source: http://www.folkersoncom.com/blog/post/How-To-Choose-A-Telephone-System-For-Your-Business.aspx

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